FAQ

1. What is TopSeat?

TopSeat is a platform that allows users to browse and search for tickets to live events (sports, concerts, theater) from a variety of reputable ticket sellers. We help you find the best seat and price for your event, but we don’t sell tickets directly.

2. How does TopSeat work?

You can search for an event, view ticket options from different sellers, and filter by price, seating area, or other preferences. Once you select a ticket, you’ll be redirected to the ticket seller’s site to complete your purchase.

3. Do I buy tickets from TopSeat?

No, TopSeat does not sell tickets directly. We show available tickets from other sellers. Once you choose a ticket, you’ll be redirected to the vendor’s site to complete the transaction.

4. Does TopSeat charge any fees?

No, TopSeat does not charge users for using the platform. Any fees related to the purchase of tickets will be displayed by the vendor during checkout.

5. Are the ticket sellers on TopSeat trustworthy?

We strive to feature tickets from reputable sellers. However, each vendor has its own policies, and TopSeat is not responsible for transactions. Please review the vendor’s terms and conditions before making a purchase.

6. Can I get a refund if my event is canceled?

Refunds and cancellations are handled by the ticket seller you purchase from. You should contact the seller directly regarding their refund policy.

7. How do I search for tickets?

Use the search bar on our homepage to enter the event, artist, team, or venue you're interested in. You can also browse events by category or date.

8. How do I contact TopSeat for support?

You can reach us via email at info@topseat.co for any support-related queries or feedback.

9. Does TopSeat have an app?

Currently, TopSeat is only available through our website. We hope to expand to a mobile app in the future.

10. In which cities is TopSeat available?

TopSeat is currently available only in the New York Metro area. We are actively working to expand our services to additional cities in the future, so please check back for updates!